Problems with Logging In
This page describes how to troubleshoot problems related to logging in to Kintone.
For Users
If you cannot log in to Kintone, refer to the page closest to your situation.
If users cannot solve problems by themselves, they should contact administrators.
For Administrators
When administrators cannot log in for some reason, for example because they forgot their passwords, they should do the following.
-
Refer to the following page to try the troubleshooting tips for when you do not know the password.
If You Do Not Know the Password -
If Step 1 does not solve the issue, use our contact form.
Contact form